Product Service

Authorized Service Center Locations

YSI has several Authorized service centers located globally to provide timely repair and updates to your YSI instruments. For the service center nearest you, select from one of the following locations. If no authorized center is near your location, contact your regional YSI office, YSI dealer, or YSI Brand Headquarters to arrange for service.  


Repair Status Checker

Sent an instrument to YSI and need its status?

Check the Status of a Repair


Sonde Maintenance Special

Maintenance Special


Inspect, protect, and revitalize your equipment with the annual YSI Sonde Maintenance Special. Longer life expectancy, less downtime, and ensure the highest quality data. Click here to learn more.

Returning a Product for Service

When returning a product for service to any of the US YSI Offices, please complete the Product Return Form and send with your shipment. 

Product Return Form with Instructions


Shipping Lithium Ion Batteries

Please do not ship damaged or potentially defective batteries to YSI or any of our authorized service centers unless instructed otherwise.  If you have any questions or concerns, please contact YSI Technical Support.  Read the Shipping Lithium Ion Batteries Product Notice for additional information. 

Shipping Lithium Ion Batteries Product Notice

 

United States Service Centers


Alaska

TTT Environmental Instruments and Supplies
Handheld Sampling & Laboratory Meters
Anchorage, Alaska USA
info@tttenviro.com
www.tttenviro.com
+1 907-770-9041
+1 907-770-9046 Fax

California

EQUIPCO Sales and Service
Handheld Sampling, Laboratory Meters, 6-Series Sondes​
Concord, California USA
service@equipcoservices.com
www.equipcoservices.com
+1 888-234-5678
+1 925-609-1080 Fax

Colorado

Geotech Environmental Equipment, Inc.
Handheld Sampling, Laboratory Meters, 6-Series Sondes​
Denver, Colorado USA
+1 303-320-4764
+1 303-322-7242 Fax

Florida

Pentair Aquatic Eco-Systems, Inc.
Handheld Sampling & Laboratory Meters
Apopka, Florida USA
PAES.General@Pentair.com
www.pentairaes.com
+1 877-347-4788
+1 407-886-4884 Fax

Illinois

Certified Balance & Scale
Handheld Sampling & Laboratory Meters
Sycamore, Illinois
+1 815-895-5158
800-777-1198
+1 815-895-8034 Fax

USA Bluebook
Handheld Sampling & Laboratory Meters
Waukegan, Illinois USA
+1 800-548-1234
+1 847-689-3030 Fax

Louisiana

YSI Gulf Coast
Handheld Sampling, Laboratory Meters, 6-Series Sondes​
Baton Rouge, Louisiana USA
gulfcoast@ysi.com
+1 225-753-2650
+1 866-216-2662 (US)
+1 225-753-8669 Fax

Maine

Q. C. Services
Handheld Sampling & Laboratory Meters
Harrison, Maine USA
+1 207-583-2980

Mississippi

Aquacenter
Handheld Sampling & Laboratory Meters
Leland, Mississippi USA
+1 800-748-8921
+1 662-378-2862 Fax

Ohio

YSI Incorporated, 
Brand Headquarters

All YSI Product Lines & Conductivity Cells
Yellow Springs, Ohio USA
environmental@ysi.com
+1 937-767-7241
+1 800-765-4974 (US)
+1 937-767-9353 Fax

Fondriest Environmental
Handheld Sampling, Laboratory Meters, 6-Series Sondes​
Fairborn, Ohio USA
www.fondriest.com
+1 937-426-2151
+1 937-426-1125 Fax

Oregon

Q. C. Services
Handheld Sampling & Laboratory Meters
Portland, Oregon USA
+1 503-236-2712

Wisconsin

North Central Labs
Handheld Sampling & Laboratory Meters
Birnamwood, Wisconsin USA
+1 800-648-7836
+1 715-449-2454 Fax

International Service Centers


Africa, Europe, Middle East

Xylem Analytics UK​
Hertfordshire, United Kingdom​
www.xylemanaltics.co.uk
serviceuk@xyleminc.com
+44 1462-673581

Asia

YSI (Beijing) Limited
Beijing, China
www.xylemanalytics.com.cn
service@ysi-china.com
+86-010-5975 5687

YSI (Hong Kong) Limited
Kowloon, Hong Kong S.A.R.
hongkong@ysi.com
+852 2891-8154
+852 2834-0034 Fax

Xylem Analytics Japan
Kawasaki City, Japan
www.ysijapan.com
ysijapan.info@xyleminc.com
+81 44-222-0009
+81 44-222-1102 Fax

Australasia

Xylem Analytics Australia
Hemmant, QLD Australia​
+61 7 3908 4000
salesAus@xyleminc.com

North America

Hoskin Scientific Ltd.
Handheld Sampling, Laboratory Meters,
EXO & 6-Series Sondes


www.hoskin.ca
service@hoskin.ca

Burlington, Ontario, Canada
+1 905 333-5510
+1 905 333-4976 Fax

Burnaby, British Colombia, Canada
+1 604 872-7894
+1 604 872-0281 Fax

Equipesca de Obregón, S.A. de C.V.
Handheld Sampling & Laboratory Meters
Cd. Obregón, Sonora, Mexico
info@equipesca.com
abarro@equipesca.com
+52 (01) 644 410 7500 ext 104, 130

South America

Clean Environment Brasil
6-Series Sondes
Campinas, SP Brasil​
clean@clean.com.br
www.clean.com.br
+55 19 3794-2900
+55 19 3794-2919 Fax

PoliControl
Handheld Sampling & Laboratory Meters
Diadema, SP​ Brasil
vendas@policontrol.com.br
www.policontrol.com.br
+55 (11) 40532060

SimTech
Handheld Sampling, Laboratory Meters, 6-Series Sondes
Santiago, Chile
www.simtech.cl
+56-2-341-9199
+56-2-209-8853 Fax

Codemet
Handheld Sampling & Laboratory Meters
Guayaquil, Ecuador
pjc@codemet.com
+593 4-3905-000
+593 4-3904-019 Fax

Life Science Service Centers


Life Science Product Line currently includes: 2300, 2900, 2900M and 2950. 

For service outside the United States, contact the YSI distributor from whom the product was purchased or a YSI International Service Center. In the United States, during the product's warranty period, contact YSI Life Sciences Technical Support for service. If the warranty has expired, you may return your product to YSI for service by following the product return instructions above.


YSI Incorporated

Repair Center
1725 Brannum Lane
Yellow Springs, Ohio 45387
USA
937 688-4255
Fax 937 767-9353
support@ysi.com

Xylem Analytics UK

Longfield Road
Tunbridge Wells, Kent
TN2 3EY United Kingdom
+44 (0)1892 500 400
customercare.bs.uk@xyleminc.com

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