Login Troubleshooting

If you're having trouble logging into your YSI account here are a few things to try:

  • Make sure you're using the email address that was used at time of registration.
  • Check the spelling of your email address. Make sure there are no typos or unwanted extra spaces.
  • If you no longer have access to the email address used when you created your account you can email info@ysi.com with your information or create a new account.
  • If you forgot your password, click on the 'Forgot your password?' link, enter your email address to receive instructions on how to reset your password.

Additional Information:

  • Registration requires a valid email address.
  • Password requirements include a minimum length of 7 characters and must contain letters, numbers and special characters.  Passwords are case sensitive.