GOES Support

We know some customers are experiencing issues with their H-2221 GOES transmitter. We are working to support those who have been impacted. This page will be kept updated with the latest information, so please check back often.

Firmware Downloads

I have full admin privileges to my Windows 7 or Windows 10 machine	My IT person will have to install this on my Windows 7 machine	My IT person will have to install this on my Windows 10 machine
Download Firmware	Download Firmware	Download Firmware

Additional Links and Information

How to Video

Watch Recorded Webinars

Instructions Document

April Rollover

GOES April Rollover Letter

Please help us by providing the following details:

If you still need assistance please contact us

Description of your equipment - model and serial numbers of the datalogger and GOES radio; the date when you first noticed an interruption in transmissions; and the date when it appears transmissions were first interrupted

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GOES H-2221 Transmitter Customer Information | November 6, 2018

Good news for those experiencing issues with their GOES transmissions -- we now have firmware available that can be used to update the transmitters to restore transmissions.

YSI Technical Support:

Phone: +1 (937) 688-4255
US: 877-726-0975
Hours: 8 am - 5 pm Eastern